business intelligence
With companies now storing sizeable data about their customers, learning to interpret what the data is telling you about your customer is becoming an important, if not critical element of doing business. Sadly few graduates of computer science courses are adequately skilled to join the workforce with a working knowledge of business intelligence (BA) and business analytic (BA) tools.
This white paper discusses some of the key infrastructure challenges that IT faces in meeting the ever-increasing demands for intelligence across their organizations. It provides an overview of how the platform for SAS Business Analytics can help overcome those challenges. It also describes SAS strengths within each of the platform components -- data integration, analytics, and reporting. Most importantly, it outlines how SAS is here to help organizations achieve success through analytic solutions built upon an integrated framework.
The competitive value of business analytics – a set of technologies and processes that encompasses data warehousing, Business Intelligence (BI) tools, and advanced analytics – is increasing in the Asia/Pacific region.
IDC’s latest research reveals that the competitive value of business analytics – a set of technologies and processes that encompasses data warehousing, Business Intelligence (BI) tools, and advanced analytics –
Business intelligence is a data-intensive practice that requires computing resources that often exceeds a company's current investment strategy. Madan Sheina, principal analyst at OVUM, shares his understanding of the evolving Cloud landscape and how companies can now have access to the computing power they need for their BI software without breaking the bank.
In this last of a 3-part series on analytics, Thomas Davenport, President's Distinguished professor of IT at Babson College, talks about trends that are shaping business intelligence and analytics, and how it is impacting the competitiveness of enterprises.
Fountain Set (Holdings) Limited, manufacturer of knitted fabrics, has selected QlikView for its business information management.
IBM launched IBM Cognos Express, an all-in-one business intelligence and planning solution for Hong Kong large enterprises
Amid the rapid growth of the CRM market, there are a number of technological advances CRM professionals must pay attention to as they plan their CRM architecture. In this article, Gartner outlines five such technologies: Cloud computing, social networks, analytics, unified communications and Web-oriented architectures
David Hughes, vice president of Asia pacific for SAS, argues that business intelligence can only help you understand the past and present. It cannot help you predict with credible certainty what the future will be. This is the challenge many companies face - to accurately predict what the market will want to buy in an undefined future. According to Hughes, business analytics was created to answer this need.
Knowledge Central Multiple
Knowledge Central
Firms use CRM solutions to manage customer information, but digging deeper into the mine could reveal something a lot more relevant than what companies already have.
Years after Lou Gerstner left IBM after successfully resurrecting the company, IBM appears, once again, on the growth acquisition path. But its recent acquisitions suggests that the company may be shifting to enterprise applications. Is IBM entering the hotly competitive CRM software space?
Difficult times often prompt businesses to become inwardly focused, risk-averse and protective of their existing accounts. Wrong strategy! This Oracle white paper lists seven tips for leveraging customer relationship management processes to turbocharge your sales operation during lean economic times.
This white paper examines six challenges, or imperatives, that every chief sales officer faces in the current environment, and provides recommendations on how to most effectively address and convert these obstacles into opportunities and competitive advantage. Enterprising chief sales officers can deploy proven methodologies and technologies to increase sales effectiveness and drive business success.
As part of a three-stage IT and marketing project, Francotyp-Postalia GmbH, in Birkenwerder, Germany, implemented the SAP® Customer Relationship Management application with the goal of modernizing the way the company manages its customers.
When Bharti Airtel, India's largest mobile operator, discovered a manually-operated outbound calling infrastructure was limiting its ability to ensure better customer experience, the company turned to Genesys to implement a solution that integrates marketing, customer service and collection ensuring that the various departments do not overwhelm the engagement experience for customers.
